📢 Join Our Team as Assistant Vice President – Service Network Management
Responsibilities:
- Implementing service business strategies to maximize profits and minimize risk.
- Conducting thorough market analysis to identify trends, opportunities, and threats.
- Preparing business forecasts and setting performance goals accordingly.
- Overseeing daily service operations and ensuring compliance with internal policies and external regulations as well as the team meets target on time.
- Managing the SNM budget and ensuring optimal allocation of resources.
- Ensuring the service systems and technologies are up-to-date and efficient.
- Monitoring and evaluating the performance of team and providing feedback and development opportunities.
- Motivating the team to achieve high performance and providing necessary support.
- Working closely with other departments such as risk management, compliance, and IT.
- Identifying and developing strategic partnerships to enhance business efforts.
- Building and maintaining strong relationships with key clients and stakeholders.
- Ensuring high levels of customer satisfaction and addressing any issues or concerns.
- Expanding the company’s network through industry events and partnerships.
- Preparing and presenting reports to senior management and stakeholders and analyzing data to identify trends, areas for improvement, and opportunities for growth.
- Establishing and tracking key performance indicators (KPIs) for the sales team.
- Participating in internal and external audits, and implementing recommendations as well as ensuring all trading activities comply with regulatory requirements and internal policies.
- Identifying areas for process improvement and implementing changes as well as developing and delivering training programs to enhance the skills of the team.
Requirements:
📌 Bachelor’s or Master’s degree in Engineering, Business Administration, or a related field.
📌5+ years of leadership experience in service network management, after-sales service, or technical operations.
📌 Proven ability to manage multiple service locations, ensuring operational and financial success.
📌 Strong strategic thinking, problem-solving, and decision-making skills.
📌 Experience in HVAC, electrical and other engineering-related service industries preferred.
📌 Ability to drive sales, revenue, and business development initiatives in a service environment.
📌 Excellent leadership, communication, and stakeholder management skills.
📌 Proficiency in Microsoft Office, CRM, and service management software.
✨ If you’re passionate about AVP-SNM and looking for a dynamic role in a collaborative environment, apply now!
☎️ Viber -09 882 550 752
⏱️Working Hours- 8:30AM to 5:00PM
🗓️ Off Day- Weekends and Public Holiday
🏢Location- No-137/139, Botahtaung Pagoda Road (Middle), Botahtaung Tsp,Yangon.
📩 Interested candidates are requested to send CV to hr.recruitment@pmeholding.com
